Privacy policy

Privacy Policy

1. ExoTrade accepts and stores the Client's personal data in accordance with data protection legislation and anti-money laundering regulations. The Client agrees that ExoTrade has the right to store, process, and use the Client’s personal data to fulfill its obligations under this Agreement, including but not limited to regulating relations with the Client, maintaining the Client’s Trading Account, reimbursing amounts payable, considering Client applications, assessing risks, ensuring regulatory compliance, conducting analysis, and improving products and services.

2. The Client hereby consents to the disclosure of information in the following circumstances:

• 2.1. Within the framework of this Privacy Policy;
• 2.2. As required by law or by a competent court's decision;
• 2.3. To relevant authorities in the interest of investigating or preventing fraud, money laundering, or other illegal activities;
• 2.4. To credit history and fraud prevention agencies, third-party authentication service providers, banks, and other financial institutions for credit verification, fraud prevention, anti-money laundering, identification, or due diligence purposes. These entities may verify the Client's data in any databases (public or private) they have access to. They may also use the Client’s data in the future to assist other companies in similar checks. The company will store the request protocol. Additionally, service providers that create, maintain, or promote databases (electronic or otherwise), offer office management services, email messaging services, or similar services, may assist ExoTrade in collecting, storing, processing, and using Customer information or in contacting the Client or improving service provision under this Agreement.

3. The Client agrees that ExoTrade and its agents may perform credit checks and identity verification, including checks to prevent money laundering, ensure regulatory compliance, and prevent fraud, as deemed necessary by ExoTrade. This may involve requesting a certificate from the Client's bank or another credit institution. The Client agrees that any third party referred to in this article may provide any information about the Client to ExoTrade and related organizations for the purposes of credit information provision, fraud prevention, crime prevention, and/or money laundering detection or for covering corresponding debts.

4. The Client authorizes ExoTrade to contact them via email, phone, or mail to provide information about the products and services offered by ExoTrade. The Client agrees that ExoTrade may use their data for this purpose during the period in which the Client holds an Account with ExoTrade, and even after the Account is closed.

5. If a Representative is acting on behalf of the Client, the Client agrees that ExoTrade has the right to exchange information with such Representative to fulfill the obligations outlined in this Agreement. This may include, among other things, disclosing the Client’s personal data, financial information, details of Client applications, trading activity on the Account, and/or the Client's use of ExoTrade's devices (including training tools and trade modeling systems). If the Client no longer wishes to share such information with ExoTrade, they must send a notification to ExoTrade’s address to withdraw consent.

6. The Client agrees that ExoTrade has the right to retain a history of correspondence with the Client, track, and store all electronic messages and emails sent by ExoTrade or to ExoTrade. These records are the property of ExoTrade and may be used by ExoTrade in the event of a dispute with the Client or for training purposes. Telephone conversations between the Client and ExoTrade may be recorded and stored by ExoTrade. The Client acknowledges that these records are the property of ExoTrade and constitute irrefutable evidence of any communications recorded in this manner.